Whether you dropped your phone on the sidewalk, sat on it in your back pocket, or it just stopped working for no apparent reason — we've seen it all. Here are the most common phone repair services we provide at our Rochester shop.
Screen Replacement
A cracked or shattered screen is the number one reason people visit us. Even a hairline crack can spread quickly and eventually affect touch responsiveness, display quality, or even cut your fingers. We replace cracked, shattered, and malfunctioning screens for iPhones, Samsung Galaxy devices, Google Pixels, and other popular Android phones.
What's included: We remove the damaged screen assembly, install a quality replacement display, test all touch zones and display functions, and verify that your phone works correctly before handing it back.
Turnaround time: Most screen replacements are completed within 1–3 hours. Some models may require overnight service if parts need to be ordered.
Typical cost: $60–$250 depending on the phone model.
Battery Replacement
Is your phone dying by noon even though you charged it to 100% that morning? Does it randomly shut off at 20% or 30%? Phone batteries degrade over time — after 2–3 years of daily use, most batteries retain only 70–80% of their original capacity. A fresh battery can restore hours of daily use.
Signs you need a battery replacement: rapid drain, overheating, unexpected shutdowns, or a swollen battery (bring it in immediately).
Turnaround time: 30–60 minutes.
Typical cost: $40–$100 depending on the device.
Charging Port Repair
If your phone won't charge, won't connect to a computer, or only charges when you hold the cable at a certain angle, the charging port may be damaged or filled with pocket lint. We clean, repair, or replace charging ports for all major phone brands.
Before you panic: Sometimes charging issues are just debris. We'll check this first.
Turnaround time: Cleaning (15–30 min). Replacement (1–2 hours).
Water Damage Repair
Dropped your phone in the sink, toilet, pool, or puddle? Time is critical. The sooner you bring it in, the better your chances of a successful repair. We disassemble the device, clean internal components to remove moisture and corrosion, and assess what can be saved.
Important: Power it off immediately and do NOT charge it. Do not put it in rice. Bring it in ASAP.
Camera & Speaker Repair
Blurry photos, focus issues, distorted audio, low volume, or microphone problems are often a replaceable component. We repair front/rear cameras, speakers, and microphones.
Button & Switch Repair
Power/volume buttons and silent/mute switches can fail due to damage or wear. We repair or replace them so your phone works correctly again.
