Managed IT Services • Per User Pricing • Rochester, MN
Miranda Tech Solutions provides responsive helpdesk support, proactive monitoring, and practical security—priced per user so you can forecast IT costs as you grow.
Small businesses usually support people—not individual devices. Per-user pricing keeps budgeting simple while still covering endpoints, accounts, and day-to-day support.
Monthly cost scales with staffing changes, so you can forecast IT without guesswork.
Users get help with devices, logins, email, MFA, and common app issues—fast.
Standardization and proactive management reduce ticket volume as your company expands.
Pricing shown is starting at and depends on user count, device mix, compliance needs, and coverage requirements.
$75 /user/month
Reliable support + proactive maintenance for small teams.
$110 /user/month
More proactive coverage + stronger baseline security.
$155 /user/month
Security-forward MSP for risk-sensitive or regulated teams.
Quick overview of what’s included at each tier. Add-ons can be layered on any plan.
| Feature | Essential | Growth | Secure+ |
|---|---|---|---|
| Helpdesk (remote) + ticketing | ✓ | ✓ | ✓ |
| Monitoring + alerting | ✓ | ✓ | ✓ |
| Patch management (OS + third-party) | ✓ | ✓ | ✓ |
| Managed endpoint protection | ✓ | ✓ | ✓ |
| Microsoft 365 / Google Workspace user support | ✓ | ✓ | ✓ |
| Priority queue / faster response | — | ✓ | ✓ |
| Managed endpoint backups | — | ✓ | ✓ |
| MFA rollout + enforcement guidance | — | ✓ | ✓ |
| Security hardening baseline | — | ✓ | ✓ |
| Vulnerability review + remediation roadmap | — | — | ✓ |
| Email security controls | — | — | ✓ |
| Incident response playbook (lightweight) | — | — | ✓ |
| Quarterly business review (QBR) | — | ✓ | ✓ |
On-site support, network/firewall management, and compliance packages are available as add-ons for any tier.
Use the slider to estimate your monthly total. Final pricing may vary based on device mix, security requirements, and coverage.
Tip: Most small businesses fall between 5–75 users.
Switch plans to compare estimated totals instantly.
Core services every small business needs—delivered through documented processes.
Extend coverage when you need more hands-on support or deeper infrastructure management.
Hardware failures, office moves, new equipment installs, and Wi-Fi improvements.
Retainer or per-visit.
Firewall, switches, Wi-Fi tuning, VLANs, and secure remote access.
Scope-based.
Policy templates, evidence collection, audit prep (HIPAA/PCI/etc.).
Project-based.
We onboard in phases to avoid disruptions and stabilize the environment quickly.
Users, devices, admin portals, security posture, and current pain points.
Monitoring, patching, endpoint protection, and tier-specific security policies.
Standardize, document, and continuously improve based on recurring issues.
A user is one person who needs support for their workplace accounts and devices. Most users have one primary computer plus a phone/tablet.
We typically offer a managed services agreement with defined scope and SLAs. Terms can be tailored to your size and needs.
Yes—user support, configuration guidance, and security best practices are included.
Yes—on-site is available as an add-on for hardware work, network projects, and office support needs.
Send your user count, device count, and whether you use Microsoft 365 or Google Workspace. We’ll recommend a tier and outline next steps.
Prefer a call? Reach us at 507-200-8393.
Suggested fields: Company, Name, Email, Phone, # Users, # Devices, M365/Google, On-site needs, Notes.