Whether your Mac is years old or fresh out of the box, our technicians have the experience to diagnose and fix it. Here are the most common Apple repairs we handle in Rochester.
MacBook Screen Replacement
A cracked or malfunctioning MacBook screen can make your laptop unusable. We replace screens on MacBook Air and MacBook Pro models, including Retina displays. Whether it's a hairline crack, dead pixels, a flickering display, or a completely shattered panel, we can restore it.
We source high-quality replacement displays and test color accuracy, brightness, and touch responsiveness (for Touch Bar models) before handing it back.
Typical cost: $150–$400 depending on the model and display type. Older MacBook Air screens are on the lower end; newer Pro Retina displays are higher.
MacBook Battery Replacement
Mac batteries degrade over time. After 2–4 years of daily use, you'll notice shorter battery life, unexpected shutdowns, or your Mac reporting "Service Recommended" in the battery health menu. A swollen battery (trackpad feels raised or clicks unevenly) is a safety concern — bring it in right away.
We replace batteries in MacBook Air and MacBook Pro models using quality cells that restore your laptop to full-day battery life.
Typical cost: $80–$180 depending on the model. Most battery replacements are completed the same day.
SSD Upgrades & Storage Expansion
Running out of storage or want to speed up an older Mac? For eligible models (primarily 2012–2017 MacBooks and most iMacs), we can upgrade or replace the internal SSD with a larger, faster drive. This is one of the most cost-effective ways to extend the life of an aging Mac.
We handle the full process: cloning your existing data to the new drive, installing it, and verifying everything works — so you pick up your Mac exactly where you left off, just faster.
Typical cost: $120–$250 including the SSD and labor, depending on storage size (256GB, 512GB, 1TB).
macOS Troubleshooting & Reinstallation
Mac stuck on the loading screen? Kernel panics? Apps crashing constantly? Software issues on Macs can be just as disruptive as hardware problems. We troubleshoot macOS issues including failed updates, corrupted system files, startup problems, and performance degradation.
When a clean install is needed, we can back up your data first, reinstall macOS, and restore your files and applications — so you're back up and running with a fresh, stable system.
Typical cost: $75–$150 for software troubleshooting and reinstallation.
Keyboard & Trackpad Repair
The butterfly keyboard era (2016–2019 MacBook Pro and MacBook Air models) is notorious for sticky, unresponsive, or double-typing keys. We repair and replace faulty keyboards on these and other MacBook models. We also fix trackpads that aren't clicking, registering gestures incorrectly, or behaving erratically.
Typical cost: $100–$250 depending on model and repair type.
Charging & Power Issues
If your MacBook won't charge, charges intermittently, or won't turn on at all, the issue could be the charging port (MagSafe or USB-C), the battery, the power adapter, or the logic board. We diagnose the root cause and recommend the most cost-effective fix.
We also troubleshoot iMacs and Mac Minis that won't power on, including power supply replacements and logic board diagnostics.
Typical cost: $50–$200 depending on the cause. Port cleaning and cable issues are on the low end; logic board repairs are higher.
Data Recovery from Mac
Need to recover files from a Mac that won't boot or has a failing drive? We can extract your documents, photos, and other data from the internal storage and transfer it to an external drive or new machine. This is especially important for Macs with soldered SSDs (2018 and later) where the storage can't simply be removed and read in another computer.
Learn more about our Data Recovery services →